Every Message In One Place
Connecting with potential patients is more important than ever. However, it can be difficult to stay on top of messages, whether if they are emails or sms texting and get back to people in a timely fashion. This can lead to lost opportunities, missed appointments and negative reviews. Fortunately, there are a variety of tools available that make it easy to manage patient relationships throughout the entire lifecycle.
Be channel-agnostic.
No matter where it started, EyeConnectCRM keeps it organized.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
Be channel-agnostic.
No matter where it started, EyeConnect CRM keeps it organized.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
Webchat, Facebook & Google My Business Integration
Turn Messages Into Revenue
Convert website, Facebook and Google My
Business visitors into customers. Engage visitors immediately with live chat, or save time by auto-responding with our AI chatbot through emails, sms, mms.
Interact With Your Leads On The Go
With our mobile and desktop apps, you can communicate with your potential patients, current patients, and your teams from anywhere.
Every Message In One Place
All customer
interactions in one
Unified Inbox
Never miss another chat, review, survey or referral. Now every customer interaction lives in a single place, right in your inbox — ready for you to respond to.
70% of customers prefer to message with businesses
- The Washington Post
Feature
SMS & MMS Compatible
The EyeConnectCRM empowers you to send SMS and MMS messages to patients and leads who have given consent for text message marketing. MMS allows you to transmit photos, gifs, and videos using the CRM.
Control your Emails from on place
Manage All Email Correspondence
EyeConnectCRM makes it easy to build highly customized marketing emails with our easy-to-use drag-and-drop builder that includes the following blocks:
Image Blocks
Social Media Blocks
Text Blocks
Button Blocks
Divider Blocks
Code Blocks
Video Blocks
Shopify
Shopping Cart Blocks
And more!
Your business wins when you
interact with customers
3X
Higher Conversion
Reviews requested via text message vs reviews requested via email.
95%
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
10X
faster than calling
Text messaging is the new standard for quick and easy communication.
3X
Higher Conversion
Reviews requested via text message vs reviews requested via email.
95%
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
10X
faster than calling
Text messaging is the new standard for quick and easy communication.
Awesome Words
from clients
ICU-CRM's unified inbox helps clients get to leads quicker so they don't lose business. We have tested this in multiple industries including Optometry.
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"This team helps me stay in touch and I never miss chat conversations with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Awesome Words
from clients
A unified inbox helps our clients get to leads quicker so they don't lose business.
Shannon Hanrahan
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
"This team helps me stay in touch and I never miss chat conversations with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Our Sites Easily Integrate With The Leading Apps
